I am Bored with listening to the bull crap from customer service. It’s a shame how so Lots of people dislike Metro PCS the name consumers are calling y’all fits y’all perfectly. Of this issue doesn’t get settled quickly I'll.be seeking for an additional carrier. This is often this kind of shame for y’all to on account of individuals then We now have to handle customer support who are incredibly impolite and don't care about us.
This assistance is nothing over a bait and switch gimmick. You shouldn’t need to lie for getting shoppers???? Or does one?
June six, 2014 at five:twenty five pm I'm certainly upset. I dropped my cell phone. In return I had the company suspended Friday May possibly 30, 2014. I also experienced a substantial stability code put around the account which was my deceased sons identify and age of Demise. I also went to purchase a whole new phone on the same day . The operator experienced placed Another stability code on my company. Nicely it had been a superb issue the person at metro new me. I had been specified a hard time paying for a cellular phone . I finally obtained the cell phone.
September four, 2017 at eleven:04 am I are actually with metro pcs about a 12 months now I like it lately I ran into income difficulties and customer care claimed they might aid me I don’t desire to however, if I am able to’t get this settled shortly I might be switching carries to spice up Cell you'd probably Believe they'd treatment more about faithful consumers However they way I have been taken care of it looks like they don’t so I would love some help metro pcs
August three, 2016 at nine:forty eight am Hey Alford.., I understand a lot ppl which have that same problem.. The real issue is if you plug it chager into your telephone. Have you ever at any time by oversight (Truthfully) lol at any time attempted plug it in but it had been the wrong way? Or when its plugged up, is the twine hanging… bottom line, You need to concentrate towards your connections… There must not but be no worry place on the male/woman link.
Surprise….preparing for courtroom the record area of the log (which I had been confirmed will be there until March 22rd) experienced disappeared. Various phone calls to customer support for the data would not be furnished.
†Myself and my spouse experience this comment was very racist and unprofessional and would love The difficulty resolved instantly. Getting in contact with their company Business in Texas proved ineffective as no-one has contacted us back again yet. I am very upset and disappointed that such harsh therapy was administered and exists and coming from what appears to be a majority minority owned and populated retail store dependant on it’s buyer foundation. This concern might be even further looked into at the corporate stage and higher than.
July 16, 2017 at 2:11 pm I thought a next prospect was as a way, I used to be Erroneous. The 1st time I went into a MetroPCS keep I obtained a Galaxy On5. Inside of four days the cellphone wasn't Functioning, I had to charge it up three instances and it acquired so sizzling I couldnt touch it. Customer service mentioned, properly check out not to work with it a lot of and laughed, Once i mentioned this is not a joking matter he mentioned naturally choose it back to the store and obtain an exchange or refund. There is a seven working day return plan. I mentioned high-quality, I took it to The shop 139 Jamacha Rd El Cajon California. The women yelled out “how can we help you†and I said I have to return or Trade this cellular phone. The Woman yelled we dont return phones or exchange them. I had been like..justification me? This cellular phone is defective and its continue to in the timeframe to return. The bleached blonde ditz supervisor took the bag from me and took the cell phone out, she decided to Perform with it (with no asking me) then she threw it back in the bag and stated Im not returning this unless you want a FLIP PHONE. I mentioned I dont Believe so. She handed me the cell phone , I claimed hey seem I bought a receipt in this article that says I can provide it back again. SHe mentioned get out of my retail outlet…I grabbed the bag and went to stroll out..I'd my again to them And that i read my mom say †you dont want to do this†I circled and my Mother said, she Virtually threw a cleaning bottle at you. I stated properly Opt for it. THe manager explained get outside of my retail store Or Sick connect with the cops. I explained Fantastic get it done your robbing me!. She called me a XXXXXX all over again and informed me to acquire out. I known as Metro and used 3 times. I at last bought a person guy who explained he was the regional supervisor on the cellphone. Just after my dealings with him, he disappeared. It absolutely was like he didnt exist. Properly a 12 months and also a 50 % afterwards, I made a decision to try out A different retail outlet 415 Parkway Plaza El Cajon, I walked in with my Mother. We had been heading to have the 2 cost-free LG K20 phones wherever all you spend is income tax. Juan was filling out the pc, didnt explore just about anything with us. Subsequent thing he claimed..hey tell ya what, because you are so wonderful Unwell provide you with a deal. Get a person cell phone line for 40 and the second for twenty five this way its alot much better and its only five dollars more ( I was like Yeah I know about that its on your site) I used to be like yeah I understand Okay.
April eighteen, 2017 at two:fifty six am Been using a Terrible time with my ZTE Pro Max something was Erroneous with it just before then lately wouldn’t cost so took it to store experienced to pay for $fifteen for guarantee to have new telephone and needed to acquire it to another retail outlet to put to ensure that new cellphone i was explained to 3-five days experienced to attend full 7 days put it in on Monday didn’t get it back again until another Monday the lady experienced the flu not her fault went their Friday to pic up cellular phone the guy claims cant Offer you telephone just the Lady appreciates regarding your phone so what are u there for and he was sort of terrible she set nearly all of my stuff back again misplaced a great deal of contacts as well as other time when getting difficulty I lost many things with other corporations your things just sync back to new stuff from outdated with metro its a difficulty its constantly a problem now I cant obtain stuff and cant erase diverse contacts now man to start with retail store claims have to secure a disc to wash up but that will erase everything so what’s the point as well as objective I need some sort of payment its not fair I truly feel I’m not getting dealt with as being a valued purchaser just you don’t know unwell resolve your issue temperarly and mail you on the way and its not proper or good I don’t know if its due to the fact of coaching or where by shop is found largely blacks and Spanish come in to each but I think a greater career could b done and another shop exact race requirements the persons in merchants are good but once you need to have your cellular phone and what’s in it and on don’t get delivered there’s a problem if this was a white Group the problem would b solved a taken far better treatment of don’t experience like a valued purchaser in the least have shed loads of facts and shots driving metro I like my cell phone and the cost of provider but will go else exactly where to get the provider I deserve if want be
July 24, 2016 at 3:00 pm I'd quite possibly the most uneventful expertise at MetroPCS store on Saturday July twenty third, ’sixteen I had been at the corporate retailer at 26720 Southfield Road, Lathrup Village, MI 48076. I went in to port 2 figures to have the Samsung Galaxy on5 free of charge. The manager a (black male 29yrs outdated, tall) explained to me that I can’t port sideline because it’s not an real carrier, Despite the fact that I'd an account selection and pin. I told him I’ve accomplished it in past times with porting a google voice variety. He informed me “Men and women pondering they were this website being outsmarting us by carrying out thatâ€. Wow!!! So I chose to just port my webpage additionally cellular number and just get the one cell phone.
And don’t ignore the man who tapped me over the shoulder telling me her encounter with her. From all of my years in retail, And that i’m not excusing her, nonetheless it starts with administration. You guide by illustration and seemingly this actions has long been recognized from the management of the store so it is going to keep on. You are aware that most of the people received’t go to the trouble out to write down a letter. The majority of people will just consider it and forget it. Who may have time to write a letter. Effectively I am Talking for all of those that don’t provide the time or willingness to convey something. I could switch phone businesses all collectively determined by her Mind-set. Superior assistance must be rewarded but on the same token, undesirable services must be punished and or corrected. I don’t be expecting just about anything to come from this e mail. I’m just one customer, I’m just 1 complaint, but you should ship a variety of key customers into this store and choose drastic action to appropriate what could possibly be rampant at this shop. If it had been me and my worker handled my hard earned prospects this way, It will be time to scrub dwelling.
How can this take place using the exact same cord and charger that arrived With all the mobile phone.I suppose your program is to have everyone that has an issue With all the cellphone you provide,to acquire A further 1 by not honoring the warranty that includes the telephones.I’ve had adequate of this kind of blatant type of extortion.Ideally Other individuals will way too.
What a soreness. Once i named about the situation they indicated to me that the corporation they select for billing has the right to just accept payment or not. The website keeps expressing invalid account, it’s not. So I made a decision to use Invoice spend with my bank. Look at was mailed out on 3/fourteen/2016, compensated
I are actually paying for a spouse and children approach every month and all they're going to credit is 20$ and I am suppose to obtain a vast approach but that is not what I’m obtaining and The entire connect with with them for an hour I have experienced no facts signal whatsoever and it however hasn’t popped up. I have accomplished every little thing they requested me to perform and no customer support agent or supervisor may also help me